Home of the PC-Tuneup
What is a PC tune-up?It is a convenient customized computer service provided by an experienced IT specialist to help your computer run its best. Our PC tune-up involves disabling pop-ups and wasteful programs that run in the background, removing unnecessary temporary files, checking for viruses/spyware, fixing common software errors and making other improvements to optimize your PC performance so it runs as lean and efficiently as possible. Do I need a PC tuneup?Yes, if you own and use a computer. Most people have heard of viruses and spyware, but what they don’t know is that legitimate software can mimick their behavior and degrade the computer experience considerably. Legitimate software can run in the background, spy on your browser usage, nag you with popup notices and consume your computing resources. This slows your computer for the tasks you want and can sometimes cause lock-ups and crashes. Worst of all, such problems are not detected nor fixed by anti-virus software or other automated tools, and many technicians either can't efficiently perform a tune-up or they do not routinely include them in their service. Since software problems can accumulate over time, PC users often mistake such degradation with their computer's aging and consider purchasing a new machine assuming it will run better. Unfortunately new computers come pre-loaded with junk software (called “bloatware”) which can make them run slow right from the store and even slower over time if these programs are never removed or disabled. Why not maximize the investment you already made in your computer and save yourself the expense and hassle of unnecessary equipment upgrades? How long will the tune-up take?Depending on the state of your computer it can take anywhere from 15 minutes to 1 hour to optimize your computer, and you need not be present the entire time. Will it remove something I need? My computer is set up how I like it, what will change?No. We only disable unnecessary programs that are “running in the background” which means they are usually loading and running without you knowing it and are not essential for the proper functioning of your computer. The only changes you should notice are increased speed, faster boot times, less locking up, less pop-up boxes and no obnoxious tool bars. We try to identify your unique usage requirements before we begin, but are glad to address questions or concerns at any time during or after the tune-up. In the rare case we turn off an automatic updater or remove a feature you prefer to have, we will gladly restore it for you. Our PC tune-up will never harm your computer or affect your precious data even if performed frequently. Does a technician need to visit my house or workplace?No. The tune-up is performed by “remote control” at a time that is convenient for you. You only need functional internet access and time to answer a few questions over the phone at the start of the cleanup process. Is this service secure?Yes. Our service is completely secure and leaves your computer running more under your control than before. The program used to access your computer is portable, meaning that as soon as you delete the access file, the software is completely removed and remote access is permanently disabled leaving your computer just as inaccessible as before the tune-up. We are trustworthy people who understand and respect privacy and are genuinely committed to helping you have a safer and more efficient computer experience. When do I need a tune-up performed?If your PC has never been tuned by a PC specialist, you will benefit from having a standard tune-up as soon as possible. You will be immediately rewarded with noticeably better performance for a fraction of the cost or hassle of other types of IT support or hardware updates. Just like automobiles, PC's benefit from regular maintenance to keep them running at their best. Our specialists can recommend a tune-up schedule that is right for you based on your usage habits. For the average computer user, our thorough PC tune-up should last up to 6 months or even longer if you follow our tips for keeping your PC clean. There is no harm performing tune-ups more often which might be recommended if you install a lot of programs or frequently download from the internet. What about automated tools or other services advertised on the internet; how is your PC tune-up different?Our tune-up service is very different than automated tools and more effective at optimizing PC performance and correcting common issues. Automated tools can do useful things such as remove temporary files, defragment your hard drive, remove invalid entries from the registry and scan and remove viruses and spyware. However many PC users who have tried automated programs soon discover that they do not noticeably speed up their machine or reduce lock-ups and crashes. This is because most computers run slowly and crash due to complicated interactions between legitimate applications running in the background. Automated tools do not touch these programs or the settings that control them. Such problems can only be fixed with personal attention by qualified PC technicians. Our knowledgable staff specializes in optimizing PC's and can tune-up your PC efficiently and safely. Can I perform a tune-up myself; I know something about computers (or have a friend who does)?Maybe. Unfortunately, because background running code often executes alongside/inside wanted programs and can look similar to critical system files, unless you can readily distinguish between these and have plenty of time to adjust settings to prevent re-loading, we recommend you let our experienced PC technicians help you. We specialize in optimizing PC's and can streamline your PC efficiently, safely and thoroughly giving you more time for the things you enjoy most. Is a PC tune-up worth it?Definitely. Considering the typical investment in hardware, software and monthly internet fees, our PC tune-up offers high return by ensuring that the precious time you spend AT your computer is not wasted waiting FOR your computer. We believe our pricing is competitive and the value of our service unmatched by local shops and other internet companies. Our ability to provide quality technical expertise at affordable rates is possible because we specialize in PC software repair and PC optimization and can do the job effectively and efficiently. We also strive to provide personal attention to every customer. Will a tune-up remove viruses; I think my computer might be infected?Our Standard PC Tune-Up solves the majority of PC speed issues including those thought to be caused by viruses or spyware. However if your computer is actually infected with malicious software (called "malware") or is in need of more extensive software or hardware repair we offer other economical services suited for this. The best way to determine your situation is to order a standard PC tune-up during which we will assess your computer's health and perform a free spyware and virus check. This could end up saving you money and hassle for unnecessary diagnostics and repairs. Best of all, if your computer does need more extensive repair, we will credit the entire cost of the tune-up to your repair bill*. * Requires that the repair services are rendered by us within one month of the tune-up, and that the computer is in a comparable state to when the tune-up was first performed. What are my payment options?We accept Paypal and all major credit cards. Payment is made at the time of service. Do you guarantee satisfaction?We are certain you will be pleased with our service and we strive for your complete satisfaction. We also guarantee the quality of our work and will gladly correct and make refunds for any errors on our part. Just like other cleaning services, think of house cleaning or car detailing, we typically do not offer refunds after a successful tune up has been performed. However if for some reason we are not able to improve your PC or if your PC requires significant work for virus/spyware removal, we will allow you to apply the entire amount toward our advanced services or will happily provide you a complete refund. We thank our customers for respecting our business policy which helps us to continue to provide this high quality PC tune-up service to as many people as possible at our low fixed pricing. |
What is a PC tune-up?
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